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Our Guarantees

Foxtech customers are ensured with the guarantees below:

-3 Day Product Guarantee: If your order arrives damaged, not working or received wrong items, please contact us within 3 days after goods received.We will give you the best solution as soon as possible.The basic procedure is: Send us video or photo of the problem. We will check if the product is damaged during shipping or by other causes, then we will issue refund or replacement to you.
-Product Warranty: The warranty period of most Foxtech products is 6 months. If you encounter quality issues within the warranty period you will be covered.
-Price Protection: If you see the same product elsewhere, contact us and we will see if we can beat the price. If you purchase a product and find within 5 days the price has dropped, we will refund the difference.
-3 Day Return To Us: For whatever reason if you are unsatisfied with your order within 3 days you can return it to us.

Note:Customized products and returned products that are damaged after delivery(thus becoming unsalable) are not included.

Click here to see more details about after-sales service.

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