For returning an item, please ship to:
Address: (3rd Floor) No.9 Haitai Fazhan Sixth Avenue XiQing District Tianjin China
Zip code: 300384
Phone Number:+862227989688-316(not a hot line, just for local postman)
Contact: Liu Songtao
(Please declare low value,e.g 5usd, DON'T declare as sport cam or something looks expensive.）
Please also include a note about your personal Info and the problems.
1.Your order number with Foxtechfpv.com (very important)
2.Your Detailed shipping address
3.why you have to return it?
4.what do you need us to do?
5.which part is broken?
6.Any problem you can find so far with the returned item.
1.Foxtech may require restocking fee(shipping cost) for returned merchandise without any quality problems. A re-stocking fee does not apply to defective products.
2.All merchandise returned must be packaged well to protect it from shipping damage, and must be sent with a shipping method that provides tracking information. Foxtech can not be held responsible for damage that occurs in transit.
3.For merchandise that a customer wants to return for a refund, Foxtech requires that the item and its packaging be in un-used, "like new" condition with all original packaging, cabling, manuals, etc. included, or the return will be refused. Inspect your product carefully before shipping as any signs of wear or use will result in a refused product return.